Privacy Policy
Last Updated: May 31, 2025
At FusionIQ Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website (digital.fusioniq.in), use our digital services, or apply for a job with us. This policy applies to both clients and employees/applicants.
1. Information We Collect
1.1 Clients
We may collect the following information from clients:
- Personal Information: Name, email address, phone number, billing address, and company details when you engage our services or submit inquiries.
- Project-Related Data: Content, images, branding materials, and other data provided by you for website development, digital marketing, or other services.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Cookies and Tracking: We use cookies to enhance your experience, track website usage, and serve personalized ads (see Section 5 for details).
1.2 Employees and Job Applicants
We may collect the following information from job applicants:
- Personal Information: Full name, email address, phone number, and other contact details.
- Application Data: Resume/CV, cover letter, current job, position, experience, salary details, and any other information you provide during the application process.
- Background Information: If applicable, we may conduct background checks with your consent, in compliance with local laws.
1.3 Automatically Collected Data
- Log Data: Server logs may record your IP address, browser type, referring/exit pages, and timestamps.
- Device Information: Information about the device you use to access our website, such as operating system and device identifiers.
2. How We Use Your Information
2.1 For Clients
- To provide and manage our digital services, including website development, digital marketing, and client support.
- To process payments and invoices for services rendered.
- To communicate with you about your project, updates, or promotional offers (you can opt out of marketing communications).
- To analyze website usage and improve our services through aggregated and anonymized data.
2.2 For Employees and Applicants
- To evaluate your application and contact you regarding job opportunities.
- To conduct internal recruitment analytics and improve our hiring process.
- To comply with legal obligations, such as record-keeping for employment purposes.
2.3 General Purposes
- To ensure the security of our website and prevent fraud.
- To comply with legal and regulatory requirements, including data protection laws like GDPR for EU clients.
3. How We Share Your Information
3.1 With Third Parties
- Service Providers: We may share your data with trusted third-party providers (e.g., hosting services, payment processors, marketing tools) to deliver our services. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with continued protection under this policy.
3.2 International Transfers
- As we serve clients from various countries, your data may be transferred to and processed in countries outside India, including the EU, USA, and others.
- We ensure that such transfers comply with applicable data protection laws, including GDPR, by implementing safeguards like Standard Contractual Clauses (SCCs).
4. Data Security
- We implement industry-standard security measures, including encryption, firewalls, and secure access controls, to protect your data from unauthorized access, loss, or theft.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Cookies and Tracking Technologies
- We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze website performance, and serve targeted ads.
- Types of Cookies:
- Essential Cookies: Necessary for the website to function (e.g., session management).
- Analytics Cookies: Track website usage (e.g., Google Analytics).
- Marketing Cookies: Used for personalized advertising.
- You can manage cookie preferences through your browser settings or opt out of non-essential cookies via our cookie consent popup (if implemented).
6. Your Rights
- Access and Correction: You have the right to access and correct your personal data.
- Deletion: You may request the deletion of your data, subject to legal retention requirements (e.g., job applicant data may be retained for 2 years).
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us.
- GDPR Compliance: For EU residents, you have additional rights under GDPR, including the right to restrict processing and object to automated decision-making.
To exercise your rights, contact us at support@digital.fusioniq.in.
7. Retention of Data
- Client Data: We retain client data for as long as necessary to provide our services and comply with legal obligations (e.g., tax records for 7 years).
- Applicant Data: Job applicant data is retained for up to 2 years unless you request deletion earlier.
- Usage Data: Website usage data (e.g., analytics) is retained for up to 3 years.
8. Third-Party Links
- Our website may contain links to third-party websites (e.g., social media platforms, client websites). We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Children’s Privacy
- Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.
10. Changes to This Privacy Policy
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
- Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: support@fusioniq.in
- Address: [Your Company Address], [City], [State], India
- Phone: [Your Contact Number]
For EU residents, you may also contact our Data Protection Officer (DPO) at dpo@digital.fusioniq.in or lodge a complaint with your local data protection authority.
